Every card transaction carries the risk of reversal. Merchants lose billions each year to chargebacks — and the industry that measures, benchmarks, and fights them has never had a name of its own. Until now.
Chargebacks drain merchant revenue twice: first the reversed sale, then the fees, the lost product, and the labor of fighting the dispute. Industry research has long shown that a single dollar of disputed fraud costs merchants multiples of that dollar once fees and operational costs are counted. Yet there is no public benchmark for what chargebacks actually cost, by industry, by card network, by region.
ChargebackRates.com names the missing dataset. It is the obvious home for the industry's first chargeback index — dispute rates by vertical, win rates by reason code, representment benchmarks, and the prevention ROI data every risk team wants and no one publishes.

Exact-match authority. “Chargeback rates” is the phrase risk managers, payments analysts, and merchants already type into search. This domain owns the query at the root.
Built for the index business. Rate benchmarking is a proven model — interchange data, processing fee studies, fraud cost reports. The chargeback equivalent has a natural home here.
Acquirer-ready asset. Fraud prevention platforms, payment processors, and card networks all compete on dispute expertise. Owning the category label is a strategic moat.

Chargeback management and representment providers — the companies that fight disputes daily — gain the industry's reference brand overnight.
Acquirers and payment facilitators use dispute data to price risk. Publishing the benchmark under this name turns a cost center into a thought-leadership asset.
Large merchants and marketplaces benchmarking their own dispute rates need an independent, authoritative source. This is where the industry looks first.
Research-grade briefings on the economics of chargebacks — what disputes cost, where they're rising, and what prevention actually returns.
Beyond the reversed sale: fees, lost merchandise, representment labor, and the multiplier effect that makes each dispute cost multiples of its face value.
Read the analysisFirst-party misuse now rivals criminal fraud in dispute volume. Why the fastest-growing chargeback category is also the hardest to prove — and to prevent.
Read the analysisAlerts, representment, and pre-dispute programs each carry a cost. How merchants measure whether their dispute stack earns its keep.
Read the analysis
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